Frequently Asked Questions

We demand a small quantity to try the quality, but how can we know the whole charge?

It is simple: please provide your specific quantity and discharge port, and we can offer you the total cost.

What is the minimum quantity(MOQ)?

Different MOQs apply to different goods; we don’t mind if the order quantity is small, glad to serve any customer if they have a request.

What is the payment term?

30% Deposit by T/T in advance, 70% Balance against B/L Copy.

How long is the lead time?

Normal time is approx.7 days.

Could you please update me on the status of my order?

Yes, the products’ pictures and videos can be sent, and the latest information can be provided in time.

How do you guarantee your quality?

Firstly, we conduct quality tests at every stage of the process. We produce most components in-house, and will spot-check for each step.
Secondly, we will collect all comments on our products from customers in time. And try our best to improve the quality all the time.

Ask For A Quick Quote

Warmly welcome to contect with us to get more information or quotation.

We’ll appericate a lot if you could leave us messages.

Ask For A Quick Quote

We will contact you within 1 working day, please pay attention to the email with the suffix “@sumatool.com”